By using our website or placing an order, you confirm that you are legally able to enter into a binding agreement under applicable law.

You agree to provide accurate, complete, and current information when placing an order or contacting us.

Submitting an order through our website does not automatically guarantee acceptance of the order. We reserve the right to review orders before processing them.

An order may be canceled or declined when reasonably necessary, including situations involving unavailable products, incorrect pricing, payment authorization issues, inaccurate order information, or suspected fraudulent activity.

If we cancel an order after payment has been successfully received, the applicable refund will be handled according to the circumstances of the cancellation.

Our return window is 20 days from the date you receive your order. We accept return requests for defective and non-defective products, subject to the conditions, review, and inspection process described in our Return & Refund Policy.

Direct exchanges are not accepted. Customers are responsible for return shipping costs for approved non-defective returns.

If an incorrect, damaged, or defective product is confirmed to be due to an error on our side, Carryta will be responsible for the applicable return label cost.

Approved refunds may take up to 8 business days to be processed. We do not charge a restocking fee, and the restocking cost is $0 USD.

Please review our Return & Refund Policy for complete details.

You agree to use our website only for lawful purposes. You must not:

• Use the website for fraudulent or unlawful activity.
• Attempt to interfere with the security or functionality of the website.
• Submit false or misleading information.
• Attempt to gain unauthorized access to our website or systems.
• Use automated methods to improperly access, copy, or disrupt our website.

To the extent permitted by applicable law, Carryta will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service is intended to limit or exclude any rights or liabilities that cannot legally be limited or excluded under applicable law.